When hiring an Online Business Manager, look for someone with all the skills and temperament of an Air Traffic Controller. You'd be surprised at the number of similarities in job requirements between the two professions! Organization, time management, and communication skills are balanced by the ability to triage tasks in a crisis, stay calm under pressure, and deliver great customer service in a fast-paced work environment. Whether searching for a skilled ATC or hiring the perfect OBM, you … [Read more...] about Hiring the Perfect Online Business Manager
Giving Thanks & The Thank You Economy
For those of us living in the USA, this coming weekend is Thanksgiving, but I'll be back in Canada helping my mother (Thanksgiving was last month in Canada). Although I won't be cooking turkey or having a large family dinner, I don't need those things to remember to be grateful. I consider my blessings daily; a regimen that has helped me through challenging times on more than one occasion. Speaking of gratitude - thank you so much for all the positive feedback on the recent newsletter … [Read more...] about Giving Thanks & The Thank You Economy
NFC – Smart for Smartphones
In last week's post, we introduced you to QR codes, and pointed the way so you can create your own. Very recently, another very promising piece of technology has been making the rounds: it’s called Near Field Communication (NFC), and in short, it allows data to be exchanged by touching two devices together or placing them in close proximity. The list of what you can do now, and what the future holds for NFC is evolving, and it’s very interesting. In the small town I lived in for a brief … [Read more...] about NFC – Smart for Smartphones
Listen Carefully Now…
I can’t tell you the number of times I’ve had to say to a classroom full of students something like “listen up”, or “pay attention”, or “you won’t want to miss this next point”. It’s downright tiresome. Or how about something almost everyone can relate to: you’re trying to speak to someone who is doing everything else but pay attention to you. Annoying, and frustrating. And it’s indicative of a false presumption: the onus to listen is on the speaker. There’s one simple thing you can do to … [Read more...] about Listen Carefully Now…
I Shouldn’t Have to “Google It”
Yesterday I was at a higher end grocery store purchasing some wild caught fresh water fish. I have decided to investigate and begin to purchase organic food farmed in sustainable and environmentally responsible ways. As the butcher passed me the expensive paper-wrapped parcel, I asked, "I haven't heard about mercury levels in fish lately, do you know how much mercury is in this fish and how much fish is still healthy to eat in a week?" He said, "No I haven't heard anything about mercury … [Read more...] about I Shouldn’t Have to “Google It”